VOTRE CONTACT :
Ahmed Aitbaha
ahmed-181

After-Sales Service Manager
 

a.aitbaha@ttsys.fr

Facility

Because successful installation is the key to optimal operation, we provide a supervision service during the installation of your equipment.

Our project managers, experts in their field, support you every step of the way, ensuring a smooth integration that meets your requirements. From coordination with your teams to the final verification of proper operation, we ensure your installation is operational under the best possible conditions.



Optional maintenance

Achieving your projects is our goal. But taking care of it once the installation is in place is a duty to which we hold dear.
Our TTS technicians visit your sites and equipment once or twice a year.
They are used for the cleaning of surfaces during LED relamping operations, damage inventories... all replaceable at special rates.
After their interventions, a detailed and complete report is given to you.



After-sales service

Our after-sales service offers you a curative aspect in our maintenance contracts: Just phone our team (confirming by fax or e-mail), and our teams will come out to you within 72 working hours to diagnose the following breakdowns:
• Failure or malfunction of your dynamic or static signage.
• Replacement of defective parts.
• Transition of your illuminated signs into LEDs…
• Servicing and maintenance contract for signs

This local service is not bound by a contract. The services are invoiced on the basis of unit prices (travel price list, hours spent by technician(s) and spare parts), which we offer at special rates taking into account travel, work hours and changes in rates.